Privacy Policy

Infotech Logistics B.V.
Registered in Waalwijk, The Netherlands

Last modified: February 11, 2025

Article 1. General provisions

1.1 This Privacy Policy (“Policy”) applies to all processing of personal data by Infotech Logistics B.V. (“Company,” “we,” “us,” or “our”) in the course of its business operations.
1.2 We are committed to protecting the privacy and security of our customers, suppliers, partners, and website visitors (“Data Subjects” or “you”).
1.3 This Policy explains how we collect, use, store, and protect your personal data, as well as your rights concerning your personal data.
1.4 We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Article 2. Collection of personal data

2.1 We may collect and process the following categories of personal data:

• Identity Data: Name, surname, company name, position, and login credentials.
• Contact Data: Address, email, phone number, and fax.
• Financial Data: Bank account details and payment information.
• Transaction Data: Details of purchases, orders, invoices, and payment history.
• Technical Data: IP addresses, browser type, device information, and website usage data.
• Communication Data: Correspondence via email, customer service interactions, and recorded calls (where applicable).
• Marketing Preferences: Newsletter subscriptions, survey responses, and promotional communications.

2.2 We collect personal data in the following ways:

• When you place an order or request a quote.
• When you contact us via email, phone, or web forms.
• When you register for our services or newsletters.
• When you visit our website and interact with our digital content.
• When you engage in business partnerships with us.

Article 3. Purpose and legal basis for processing

3.1 We process personal data for the following purposes:

• Contract Performance: Processing orders, payments, and deliveries.
• Customer Support: Handling inquiries, complaints, and service requests.
• Marketing & Communication: Sending promotional materials, updates, and newsletters (only with explicit consent).
• Security & Fraud Prevention: Preventing unauthorized access, fraud detection, and risk assessment.
• Legal Compliance: Meeting tax, financial, and regulatory obligations.

3.2 The legal basis for processing personal data includes:

• Performance of a contract (Article 6(1)(b) GDPR)
• Compliance with legal obligations (Article 6(1)(c) GDPR)
• Legitimate interests (Article 6(1)(f) GDPR)
• Consent (Article 6(1)(a) GDPR) for marketing and specific communications

Article 4. Data sharing and third parties

4.1 We do not sell or rent your personal data. However, we may share your data with:

• Service providers (IT support, payment processors, delivery services).
• Business partners involved in fulfilling contractual obligations.
• Regulatory authorities when required by law.

4.2 All third parties processing personal data on our behalf are bound by data protection agreements ensuring compliance with GDPR.

Article 5. Data retention

5.1 We retain personal data only for as long as necessary for the purposes outlined in this Policy:

• Customer and order data: 7 years (legal tax requirement).
• Marketing and consent-based data: Until consent is withdrawn or 3 years after last interaction.
• Technical and website data: 12 months unless required for security or legal purposes.

5.2 Once the retention period expires, data will be securely deleted or anonymized.

Article 6. Security measures

6.1 We implement appropriate technical and organizational measures to safeguard personal data, including:

• Encryption & secure storage of sensitive information.
• Access controls to limit unauthorized access.
• Regular security assessments to detect vulnerabilities.

6.2 Despite these measures, no system is completely secure. In case of a data breach, affected parties will be notified in accordance with GDPR.

Article 7. Your rights as a data subject

7.1 Under GDPR, you have the following rights:

• Right to access: Request copies of your personal data.
• Right to rectification: Request corrections to inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request deletion of your personal data under certain conditions.
• Right to restrict processing: Request to limit how your data is used.
• Right to data portability: Request to receive your data in a structured format.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Withdraw consent for marketing at any time.

7.2 Requests can be made via info@uniwin.nl. We will respond within one month of receiving a request.

Article 8. Cookies and tracking technologies

8.1 Our website uses cookies to enhance user experience and collect analytical data.
8.2 We use the following types of cookies:

• Essential cookies: Necessary for website functionality.
• Analytical cookies: Help us understand website performance (Google Analytics, etc.).
• Marketing cookies: Used for advertising and remarketing (with consent).
  8.3 Users can manage cookie preferences via their browser settings or our cookie banner.

Article 9. International data transfers

9.1 If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, including:

• EU Standard Contractual Clauses (SCCs) for third-country data processing.
• Adequacy decisions for countries with sufficient data protection laws.

Article 10. Compliance and complaints

10.1 If you have concerns about how we handle your personal data, you can:

• Contact us at info@uniwin.nl.
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Article 11. Changes to this policy

11.1 We reserve the right to update this Privacy Policy periodically. Changes will be posted on our website, with the latest revision date clearly indicated.
11.2 If significant changes occur, we will notify affected users directly or via a public notice.